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Most frequent questions and answers
All suppliers are selected according to strict quality and environmental criteria. All suppliers therefore have ISO 9100 certification.
In addition, we conduct annual audits and check the quality criteria.
When ordering, it is standard practice to send a sample for approval.
The delivery time depends on different factors. To mention would be the production type, the duration of the detail clarification, the duration of the release of you, as well as the availability of the raw materials or components (EMS).
The procurement of the components and the clarification of the details usually takes the most time in the production order.
As usual in the industry, we offer payment on account.
Attention: for the first order, many suppliers expect payment in advance.
Since it happens again and again in the everyday life of the order that construction parts are adapted due to the feedback of the suppliers. Therefore you have the possibility with Hedy to adapt your constructions at any time.
Attention: Due to the adjustments the prices may change. Our suppliers will inform you about changes.
We know how much know how, time and IP is in the products. Therefore suppliers sign NDAs.
Your designs are with us 100% safe.